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Our privacy policy

Our privacy policy sets out how we protect and use any information you provide us with. We are committed to ensuring that your privacy is protected, so when we ask you to provide certain information for identification purposes, you can be sure your data will only be used in accordance with this privacy statement. We may change the privacy policy occasionally by updating this page, so you should check it from time to time to stay updated.

Protection of your information

We are highly committed to protecting the privacy of our visitors and customers – at the same time we want to give you the best experience when visiting our web shop or signing up for our newsletter which is why we need your information. The information we gather is for instance your name and contact information, email address, demographic information such as postcode and shipping address as well as other information relevant to competitions and/or similar.

Data we process about you

Processing of your personal data is done to provide you with better service and ensure the quality of the products and services we provide to you.

Data may be collected and processed by us in connection with the following contact with us:

  • Use of our website.
  • Inquiries to us per. e-mail, phone or via plain letter.
  • Reservations sent through our booking system.
  • Competitions, events etc.
  • Sign up for our newsletter.

Data that can be collected and processed includes:

  • Contact information such as name, address, phone, mail.
  • Consent for marketing, newsletters or contests.
  • Personal data, including contact information, in mails to our employees.li>
  • User behavior associated with using the website collected through cookies.li>

The purpose of processing your personal data
Collection and processing of your personal data is based on specific disclosed purposes or other legitimate business purposes.

Your personal data will be processed solely for the purposes stated. Only data necessary for fulfilling these purposes will be relevant and our processing will therefore limit itself to such personal data. We make a concrete assessment of whether it is possible to limit the amount of data.

Deleting unnecessary personal data
We keep your information until the purpose is no longer present and we have assessed the need for the following storage periods:

  • Inquiries per. mail to employees and customer service: Deleted when the purpose of the storage is not present, which is a concrete assessment in each mail.
  • Competitions, events and similar: As long as there is a purpose of storage. For competitions, it will typically be until the winner is announced and for events until it is completed.
  • Reservations: As long as there is a purpose of storage.
  • Newsletters and Marketing Materials: If you have consented to newsletters or other marketing materials, the information will be stored until you unsubscribe from the newsletter or receive marketing material.


Before processing the data, we will obtain your consent or base the processing on other legitimate basis. We inform you about the basis and purpose of collecting and processing your personal data, including, possibly, by reference to this privacy policy, where you can find the basis for a variety of treatments below.

Your consent is voluntary and may be withdrawn at any time by contacting us. However, you must be aware that we will not be able to process your information unless we are legally or contractually obliged to do so.

Other basis than consent for our processing of your information
There may be other situations where your data is processed, where no explicit consent is given. This may be in these situations:

  • Acceptance of this privacy policy via pop-up on the page.
  • Inquiry by mail, telephone or plain letter. Your inquiry will be done on your own initiative.
  • Purchase in one of our restaurants. Any collection of information in connection with purchases by credit card or other electronic payment methods are anonymized.

The actual protection

The processing of your personal data is subject to internal rules. The rules contain instructions and actions for the purpose of protecting your personal data. We will always process your personal data in a manner that prevents personal data from being destroyed, lost, changed, published, and against unauthorized access to or disclosure of your personal data.

We have established procedures for granting access rights to those of our employees who handle sensitive data and data that reveal information about personal interests and habits. We check their actual access through logging and supervision. In order to avoid data loss, we take continuous backup of our data sets. We also protect the confidentiality and authenticity of your data through encryption.

In case of a security breach that results in a high risk of discrimination, ID theft, financial loss, loss of reputation or other significant inconvenience, we will notify you of a security breach as soon as possible.

Disclosure of personal data
We can leave your personal data to the following categories of recipients:

  • External IT Suppliers
  • Our partners in the form of suppliers of services, such as transportation and delivery, to you on behalf of us.
  • Suppliers of cookie services to the website.
  • Auditors, lawyers and other advisers.


If you sign up for our newsletter, we will send your name and email to Mailchimp, from where we send out our newsletters. If you wish to unsubscribe from the newsletter, you can either use the unsubscribe link in the latest newsletter you have received from us or you can send an email to: info@nordiskspisehus.dk.

All information is protected and sent via SSL encryption.

Your rights

You have a number of rights under the Data Protection Regulation in relation to our processing of information about you.

If you want to make use of your rights and if you are a customer, please contact us. You are entitled to gain insight into the information we are processing about you, as well as a number of additional information. You are entitled to incorrect information about yourself, and in special cases you have the right to delete information about you before the time of our general general deletion occurs. In addition, you have the right to restrict your personal data, as well as in certain cases the right to receive your personal data in a structured, commonly used and machine-readable format.

Cookie policy

This website is owned and operated by:
Nordisk Spisehus A/S
M.P. Bruuns Gade 31
8000 Aarhus C
CVR: 33 78 56 31

Mail: info@nordiskspisehus.dk
Tlf. +45 86 17 70 99

By continuing to use Nordisk Spisehus’ website, www.nordiskspisehus.com, you are accepting the use of cookies.

What are cookies?

Cookies are used on almost all websites and are in many cases necessary for the website to work. Cookies are small data files that are sent to your computer, tablet, smartphone or other device when you visit our website. Cookies allow us, among other things, to recognize a device, but not who uses it. A cookie is a passive file that neither spreads virus nor collects information from your device.

The website’s use of cookies

Cookies are necessary to make the website work. Cookies also help us get an overview of your visit to the website so that we can continually optimize and adjust the website to your needs and interests. For example, cookies remembers if you have previously visited the website, if you are logged in and which language you would like to see on the website. We also use cookies to target our ads to you on other websites. In general, cookies are used as part of our service to display content that is as relevant as possible to you.

Some of the cookies we use will be saved only as long as your browser is open (session cookies). Other cookies are stored on your device for a long time (persistent cookies). These are used, among other things, to remember your user settings and choices when using the website or to target advertisements. Some cookies are placed by other parties (so-called 3rd parties) than Nordisk Spisehus.

We use cookies to provide you with a good service and great user experience on our site.

Cookie types on the website

Strictly Necessary Cookies
This type of cookies helps enable basic features such as page navigation and access to secure areas of the website. The website can not work properly without these cookies.

Statistics Cookies
These cookies help us optimize the user experience on our website. Among other things, they collect information about which pages are most commonly visited and whether visitors receive error messages from the website. This is done through the web analytics tool Google Analytics, which collects anonymized statistics.

Targeted Cookies
This type of cookies ensures that you can share and like the content on our website. At the same time, they are used to target campaigns and ads so that they are relevant to you. They also reduce the number of times you show an ad and help measure the effectiveness of advertising campaigns.

How to manage your cookie settings

If you want to avoid using cookies, change your browser settings. However, you should be aware that if you block the use of cookies, you will not get the full benefit of our website, for example. you can not log in.

Nedenfor kan du se, hvordan du indstiller brugen af cookies, afhængigt af din browser:
Internet Explorer
Mozilla Firefox
Google Chrome
Safari (iOS)
Safari (Mac)
Flash Cookies
Android Telephones
Windows Phone

Questions and complaints

If you have questions about our cookies or would you like to complain about them, feel free to contact us at info@nordiskspisehus.dk.